FAROS INTERNATIONAL LLC
This Policy covers Faros’ treatment of personally identifiable information that Faros collects (such as Your first and last name, email address, phone number, or any other personal information) when You are on Our Website site, connecting via text message, and/or when You use the Services.
This Policy does not apply to the practices of companies that Faros does not own or control or to people that Faros does not employ or manage. In particular, this Policy does not apply to the Referrals of Faros, as such individuals are independent contractors and not employees of Faros.
Your Acceptance of these Terms
Faros is a service that allows its users to choose and reserve a table in a restaurant, make purchases, or/and deposits for packages, goods, and/or services offered on our Website. Our website, mobile Sites and associated applications (collectively, our "Site") are managed and processed by Faros/Wix ("we", "our", "us") as owner and data controller. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Information We Collect
The Website also collects information that does not personally identify You which is commonly collected on the Internet. For example, We collect: the name of the domain and host for Your Internet access, Your computer's Internet address, browser software and operating system; dates and times of access or actions; and the Internet address You left before reaching Us. We use this kind of information for ordinary business purposes, such as to measure web page flow and also to customize features. Generally, We do not share this information with unaffiliated third parties other than Our service providers but reserve the right to do so.
Faros collects personally identifiable information when You use certain Faros services. For example, in order to facilitate the connection to a Referral, We will require Your email address, phone number (optional), location zip code, and age category for Referral connection.
Faros also automatically receives and records information on Our server logs, such as the browser You are using, Your IP address, and the pages You requested.
How We Share and Use Information
Although the Referrals are solely in a referral agreement with Faros, in order to facilitate the referral service We offer, We share personally identifiable information with the Referral when You are connected with and make a reservation with a Referral. By using this site and agreeing to the Terms of Service, you allow Us to do so.
We use both Your personally identifiable information and certain non-personally identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, analyzing, and processing User preferences and trends, as well as User activity and communications.
We will not use Your email address or other personally identifiable information to send commercial or marketing messages without Your consent or except as part of a specific program or feature for which You will have the ability to opt-in or opt-out. We may, however, use Your email address without further consent for transactional or administrative purposes (such as notifying You of major Website changes or for customer service purposes).
How You Can Unsubscribe
Unsubscribing only suppresses emails sent with regard to Our new Referral partnerships and promotions. Note that even after You unsubscribe, You will continue to receive transactional email or text messages regarding the status of reservations You schedule.
Links to Other Sites
Online Tracking and Your Choices
Do Not Track (DNT) is a privacy- preference which You may set if You do not want Our and other web services to collect information about Your online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for Us to promise that We comply with all known and unknown DNT standards.
Therefore, Faros does not in any way monitor or respond to DNT signals or other mechanisms that provide a choice regarding the collection of personally identifiable information about activities over time and across different web sites or online services.
If a universal standard for DNT becomes available We may revisit Our DNT Policy.
Disclosure of Information
We reserve the right to use, disclose, share, sell, retain and otherwise deal with (collectively "disclose") all information collected via the Website, internally or to third parties, for any lawful purpose or to prevent harm to Us or others.
From time to time we do make the names, email addresses, contact numbers, and reviews of Our Users available to reputable companies that provide goods and services we believe you would be interested in. If you do not want your name and address shared in this manner, please let us know by emailing firstname.lastname@example.org with the words OPT OUT in the subject line.
For example and without limitation, in Our discretion We may disclose information:
To Referrals and others in order to deal with requests and questions from You; to personalize or enhance transactions; to verify, process, store, enforce, investigate and/or collect actual or potential transactions; and to assist or respond to any of the forgoing or Our consultants (such as auditors and lenders);
To government regulators, law enforcement authorities or alleged victims of identity theft, including voluntary disclosures;
About any matter relating to the Website or Your transactions.
We reserve the right (but do not undertake a duty) to notify You of court orders, subpoenas or other legal process (if allowed). If You do not want Us to respond to legal process compelling Us to disclose Your information, You need to seek a valid order permitting Us to refuse to disclose it and serve the order on Us at least 3 business days before the response deadline; and
Not listed in this Policy but which is not prohibited by law from being disclosed.
We do not purport to have listed all possible disclosures that We might make -- this Policy is intended to help You understand Our general practices. This Policy is not a promise that Your information will never be disclosed except as described above. For example, third parties may unlawfully intercept or access information transmitted to or contained on the Website, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information, despite a lack of permission. Although We use what We believe to be commercially reasonable practices to protect Your privacy, that does not mean, and You should not expect it to mean, that Your information or communications will always be private or protected. Perfection does not exist on or off the Internet.
We generally will retain information for as long as required, allowed or for as long as We believe it useful, but do not undertake retention obligations. We may dispose of information in Our discretion without notice, subject to applicable law.
Information About Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Security systems, including encryption, are not foolproof or necessarily work as intended. Furthermore, people can commit intentional crimes, make mistakes or fail to follow policies. Although We take what We believe are commercially reasonable security precautions, We do not guaranty the security of information and You agree to do what You reasonably can to help promote security.
We are required in some circumstances (e.g., if You are a resident of California and other conditions are met) to disclose an invasion of certain security systems. We will give that notice when required, either by posting it on the Website or by giving notice at Your email address on file with Us, in Our discretion. You agree to check the Website periodically, particularly if You use spam filters, which can sometimes mischaracterize and block emails.
Note About Children's Privacy Issues
Faros’ exclusive audience is adults or emancipated minors looking to schedule appointments with Us or Referrals. For that reason, when You register, We indicate that You should not use the website unless You are over the age of 18.
We have no intention of collecting personal information from children under the age of 18. Any use of Our Website by children under the age of 18 should only be conducted under the supervision of that child’s parent or guardian. If a child under the age of 13 has provided his or her personal information, a parent or guardian may so inform Us by emailing email@example.com, and We will use commercially reasonable efforts to delete that child’s personal information from Our database (subject to applicable law and this Policy).
For more information about children’s privacy on the internet, please see http://www.onguardonline.gov/topics/kids-privacy.aspx
REMOVAL OF YOUR POSTED CONTENT OR INFORMATION FROM OUR WEBSITE DOES NOT ENSURE COMPLETE OR COMPREHENSIVE REMOVAL OF THAT CONTENT OR INFORMATION. The law does not require Us to actually eliminate the information posted by You; the law is satisfied if We keep it but render it invisible to other Users and the public. Also, some information will already be beyond Our control (e.g., a User or other third party might have already copied it). Law enforcement may obtain the content or information pursuant to certain court orders.
Submitting a Claim for Identity Theft
If You or any other person believes they are a victim of identity theft, and are therefore entitled by law to request certain business records in Our control, We will attempt to verify the claim as allowed by law. You need to do all of the following:
A. Contact Us. Contact Us by using the contact information provided in the "Contact Us" section found below in this Policy and include in the letter the following information about the transaction that You know or can readily obtain: (a) the date of the transaction or other relevant act; (b) any other identifying information such as an account or transaction number; and (c) other information reasonably relevant to the transaction alleged to result from identity theft; and
B. Information About You. Include in the letter information that identifies You, including:
a government-issued identification card such as a driver’s license. You may send Us a copy but We reserve the right to have You physically present it to Us or Our agent; and personal information about You of the type that was provided by the alleged identity thief, or of the type that We typically require for transactions; and
C. Affidavits and Police Report. Include with the letter:
a properly completed and executed affidavit of fact on a form acceptable to Us. You may use the standardized form available at the time of Your request from the Federal Trade Commission; and a copy of the police report evidencing the claim of identity theft; and
D. Authorization for Sharing with Law Enforcement. If You want Us to provide the records We provided to You to a law enforcement agency or officer investigating the identity theft, You must specify in the letter who that agency or officer is and supply their proper mailing address. Even without specification, We may still provide the records if You otherwise have authorized that agency or officer to take receipt of the records.
We reserve the right to require without prior notice, more, less, or different information from time to time as allowed by applicable law.
Once We receive all required information, We will provide records as required by law (subject to Our rights and defenses). If We are required to comply with laws other than federal law, Your rights and ours may vary from the above.
Changes to This Policy
We reserve the right to change this Policy in Our discretion in accordance with the provisions in the Terms regarding amendments. If We make any substantial changes We will notify You by posting a notice with Our revised version of this Policy, and through any other means, such as an e-mail communication, that We deem appropriate and reasonable.
For more information about Our privacy practices contact:
Attention: Caitlin Clarke and Alejandra Ortiz